Farm Fresh Ontario has assembled a resource of Webinars that may be of assistance to members in managing their farm businesses:
Best Practice Human Resources – How Businesses can better manage legislation in the workplace
The Webinar
The webinar is available on YouTube 24/7 and is approximately an hour long.
Young and Farming with Andrew Campbell
The Webinar
The webinar is available on YouTube 24/7 and is approximately an hour long.
Bill 148, the Fair Workplaces, Better Jobs Webinar
Getting Started with Online Advertising
- The Webinar
The webinar is available on YouTube 24/7 and is approximately an hour long. - The Handout
Effective Hiring Practices
- The Webinar
The webinar is available on YouTube 24/7 and is approximately 50 minutes long. - The Handout
Outstanding Customer Service – Your Best Marketing Strategy
Customer Service Training Tools
The following three pieces work together to help you train your staff on offering Outstanding Customer Service at your on-farm market.
- The Guide
The guide was developed for the on-farm market owner as a tool to help train their employees. It works hand in hand with the webinar and handout worksheets. The guide should be reviewed before you start training and questions answered so that the information and outlines are easily available once training starts. Hard copies are also available from the office at a cost if that is what you would prefer to have. - The Webinar
The webinar is available on YouTube 24/7. You can ask you employees to view it at their leisure or you can watch it as a group and have a discussion afterwards. The webinar is approximately 40 minutes long. - Handout and worksheets
The handout and worksheet are both prepared in WORD so that you can customize for your own operation. They are very similar in the information they provide but some people learn better by actually writing down answers instead of just reading the information. That is why both formats have been provided.
Setting the Stage for Your Retail Success
A lifetime involved in front line retail provides the best insight to the needs and challenges of Leslie Groves’ customers. With nearly 20 years in industry, Leslie has provided consulting to thousands of retail and wholesale business owners. Having a broad exposure to market trends, she welcomes the challenges facing today’s businesses. Her practical and hands-on approach provides innovative solutions to the ever-changing retail landscape. Finding her first love in teaching as an instructor for Humber College, Leslie has since continued to grow and develop new merchandising, marketing, and customer service programs that are shared regularly with national trade shows, educational institutions and independent businesses.
Discover how simple changes can have a huge impact on your business. Learn from merchandising expert Leslie Groves how to maximize your sales space to give you the return you need to build your future. She’ll take you step by step through topics such as marketing, merchandising and of course traffic flow to help you prepare for your best season yet.
Watch the webinar here.